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Express puts mobile on a holiday fast track Innovator of the Day: Case Watson, Alue Optics Omnichannel Roadmap
 

Express puts mobile on a holiday fast track

Specialty apparel retailer Express Inc. thinks the fourth quarter and holiday shopping season is an excellent time to grow mobile commerce, and has rolled out an updated app designed to do just that. Express, No. 97 in the 2013 Internet Retailer Top 500 has launched a new series of iPhone, iPad and Android apps that enable shoppers […]

Innovator of the Day: Case Watson, Alue Optics

Title: Founder, Alue Optics How did your career in retail begin? My first experience was working as a sales associate at a ski shop during college.  After graduating undergrad, I worked at adidas HQ in Germany where I completed their Functional Trainee Program with a focus in Retail, doing rotations in Retail Marketing, Store Development, […]

Omnichannel Roadmap – Connecting with Customers Across Channels [INFOGRAPHIC]

There’s no longer a debate as to whether creating a comprehensive omnichannel strategy is important – the question is now how best to accomplish it. Spanning every customer channel, affecting multiple departments, and requiring seamless IT integration, omnichannel initiatives clearly require superb planning, foresight, and execution. This week we take a step back from the […]

Staples shifts investment to the web

Published by: Internet Retailer
Author: Paul Demery
10 March 2014

Staples Inc. is shifting its investment priorities, recognizing that more of its sales are coming from its e-commerce sites and less from its bricks-and-mortar stores. The office supplies retailer announced a plan yesterday to close up to 225, or about 12% of its more than 1,800 North American stores, by the end of next year. […]

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Why some retailers do mobile sites differently

Published by: Internet Retailer
Author: Bill Siwicki
25 February 2014

Here’s what most e-retailers with m-commerce sites do: They detect that a device requesting a web page is a smartphone, then automatically redirect that smartphone from the desktop site to the mobile site. All of that happens in the blink of an eye and a smartphone user never sees anything but the mobile site. Buried […]

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China web merchants see the future and it’s mobile

Published by: Internet Retailer
Author: Mark Brohan
20 February 2014

The mobile commerce market in China is currently about half the size of the U.S. m-commerce market, but manyChina 500 merchants already are preparing for the day when mobile could account for as much as 50% of all web sales. Mobile commerce in China mushroomed to $15.7 billion in 2013, up by 101.3% from $7.8 billion […]

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80% of consumers’ mobile browsing time is on apps

Published by: Internet Retailer
Author: Amy Dusto
12 February 2014

Meat eaters and vegetarians alike are both probably digital omnivores, accessing the web via a mix of smartphones, tablets and desktop or laptop computers, depending on time and place, according to Gian Fulgoni, executive chairman and co-founder of comScore Inc.154 million U.S. consumers own smartphones, a number increasing by 24% annually, and 82 million own tablets, […]

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Men’s Wearhouse takes its e-commerce international for the first time

Published by: Internet Retailer
Author: Allison Enright
11 February 2014

The Men’s Wearhouse Inc. has launched international sales and shipping to consumers in more than 100 countries through its e-commerce site. The e-retailer says it added international shipping in response to consumer demand. The e-retailer, No. 294 in Internet Retailer’s 2013 Top 500 Guide with an estimated $51.1 million in online sales in 2012, is using international […]

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Luxe Spending to Grow to $1.2 Trillion

Published by: ClickZ
Author: Jim Sterne
03 February 2014

The luxury sector will mainly grow organically in the next decade, boosted by 440 million consumers that will spend a total of 880 billion euros, or $1.2 trillion, in 2020, according to the first True Luxury Global Consumer Insight study presented here Tuesday by Fondazione Altagamma and Boston Consulting Group. Today, 380 million consumers of luxury goods spend around […]

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Want to beat Amazon? Best Buy might offer a clue

Published by: Internet Retailer
Author: Thad Reuter
30 January 2014

Best Buy Co. Inc. may have found a way to compete with Amazon.com Inc. when it comes to getting items quickly to customers, suggests a new study from customer service ratings firm StellaService Inc. Its analysis could offer hope for other retail chains seeking an edge against the largest web merchant in North America. StellaService, […]

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